Mildiss Hotel, BW Signature Collection

very dissapointed given the location. cleanliness not very good overall, marks on towels and bed linen. safe in room was locked on arrival and staff could not advise on how to resolve to store valuables. food menu within this hotel is not very good, limited offerings an nothing suitable for children also. Check out advise for me to put my concerns in writing. Pretty sure staff was laughing at us for the lack of language we offer being english once back turned.

The hotel is easy t find with ample free parking available. The staff speak good English and very polite, friendly and professional. The rooms are very spacious, clean, very comfortable and very quiet (although we chose this hotel as it had air conditioning but it wasn’t working correctly in our room. The staff did try to fix it but were unsuccessful). The restaurant serves excellent food and is reasonably priced.

Break journey in Bresse Second time at this hotel and it’s very comfortable. Staff are excellent.

Let me start with the positives! The room was of an acceptable size with an extremely comfortable bed, a good shower and bathroom with separate toilet. The electric blind was a good black out and opened into a lovely bucolic view with several horses wandering around. Every member of staff we encountered were terrific. The modern structure may well have been designed with the environment in mind but, unfortunately, the overhanging wood blocked the light and made the room seem dark in daylight. The WiFi quite frankly was appalling registering less than 1mbps to no more than 3. Try and put a VPN in it, there is no inbuilt security, and there is no reception at all! The restaurant and bar are closed on Sunday completely - whilst this is very inconvenient it could be ameliorated by informing guests booking over a Sunday night that this happens AND, if you do not wish to sit outside in the cold, the restaurants in the village are either closed too or booked up and reservations are essential !! We ate in the restaurant one night and the food was very acceptable from a very short menu that would not appear to change at all while we were there? Not sure why anyone would want to eat there every night looking at the same short menu and perhaps a daily special may be of benefit? The alternative was to eat in the village which seems to specialise in offal. We did not appreciate the charms of the village build manly of lava bricks and, what we saw, poorly maintained. We did not find a restaurant that served food to our, pretty wide ranging, taste or standards!!